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Category Archives: Knowing More!
I Want My Cache, and I Want it Now!
(Or the Alternative Title: What the heck happened to Google Page Preview and Cache?) By: Sam Richter Have you ever conducted a Google search and when you click on the result, you got a page that said “Sorry, Site No … Continue reading
Posted in Boolean, Google, Knowing More!, Search Engines
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You Just Lost Most of Your LinkedIn Contacts (Unless You Know the Secret Workaround)
For those of you who have attended one of my sales keynote presentations or sales workshop programs, you know that I think LinkedIn is one of the most powerful “Fourth R” sales intelligence resources available. It’s estimated that someone is … Continue reading
The Lesson of the $900 Five-Cent Part
By: Sam Richter In my Know More! training, we teach that in business today, the little things mean everything. In a world of commoditization, it’s the little things done consistently over time that add up to the big sale. It’s … Continue reading
Posted in Account Management, Customer Service, Knowing More!, Platinum Rule
Tagged brand, branding, business, customer service
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