Terms and Conditions and Other Legal Information | Updated September, 26, 2019
SBR Worldwide, LLC reserves the right to change these terms and conditions, to make changes to any of the products or programs described in the Site or to change or delete a Site without notice or liability.
Content written for including descriptions and instructions on how to use any Web sites listed in the Site are the sole ownership of SBR Worldwide, LLC, and in the High Profit Sales Coaching program, Sam Richter, SBR Worldwide LLC, Mark Hunter and others, and are protected under U.S. Copyright Law. Any re-use of any material from any site, product, or program without the express prior written consent of SBR Worldwide, LLC is prohibited by law.
All materials contained in this Site are protected by United States and international trademark and copyright laws, are owned or controlled by SBR Worldwide, LLC. and must only be used for personal, non-commercial purposes. You may only view or download material from this Site for your own use and you must keep all copyright and other proprietary notices attached to the viewed or downloaded material.
The reproduction, duplication, distribution (including by way of email, facsimile or other electronic means), publication, modification, copying or transmission of material from this Site is STRICTLY PROHIBITED without the prior written consent of SBR Worldwide, LLC. Requests for permission to reproduce or distribute materials found on this Site can be made by contacting SBR Worldwide, LLC in writing at the address listed below. You are also strictly prohibited from creating works or materials that derive from or are based on the Content or other materials contained in this Site, on any SBR Worldwide product, including but not limited to the Warm Call Center and the Take the Cold Out of Cold Calling book, the High Profit Sales Coaching program, and any version of the Intel Engine product. This prohibition applies regardless of whether the derivative materials are sold, bartered or given away.
MEMBERSHIP / SUBSCRIPTION CANCELLATION POLICY
If you have joined any of our for-sale online membership / subscription programs, you may cancel your membership / subscription at anytime. To do so, click on the people icon in the upper right once logged in and click the Manage Subscriptions link. Once you cancel, any upcoming payments will be automatically canceled and your subscription and all future billings will end. Your cancellation will become effective at the end of the then-current billing cycle. Within the first 30 days, if you are unsatisfied with your membership / subscription for any reason, contact us and we can provide a full refund. To request your refund, please email or you can call us at 612-655-3397.
ABUSE OF THE REFUND POLICY
We have the right to refuse a refund request based on your usage of our products within the first 30 days. However, no refund request will be unreasonably withheld. For example, if you use your membership / subscription 25 times within the first 30 days and your refund request comes on day 29, we may refuse your refund request. However, if you have only logged in a few times, we will of course honor your refund request.
As a service, we provide information about other resources that may be of interest. However, we are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources, and the presentation of third-party links or content is not an endorsement, sponsorship or recommendation by SBR Worldwide, LLC. Please be aware that when you exit our Site, you are subject to the policies of the new web site. You further acknowledge and agree that SBR Worldwide, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods or services available on or through any third-party site or resource.
DATA COLLECTION, STORAGE, AND BREACH POLICIES
For emails you send to us, we use Office365. We do back up our email data file to both iDrive and CrashPlan, and their Terms can be found at https://www.idrive.com/terms-and-conditions and https://support.code42.com/Terms_and_conditions.
For some of our online programs, we use Teachable as our back end hosting platform and all data resides on the Teachable platform and their databases. The only data we can see when we look at a user’s account is the user's name, email address, IP address on registration and subsequent logins, how often a user logs in, and what Lessons that a user looks at while using the online resource site. We do not have access to any credit card or billing information, and we do not have access to a user’s password. We can change a password, but we do not have the ability to see a user’s existing password. Teachable’s Terms are found at: https://teachable.com/terms-of-use and: https://teachable.com/privacy-policy.
For credit card processing, we use Teachable and Teachable uses Stripe to process the payments and maintain subscriptions. In addition, we also use Fastspring to process some of our credit card transactions. With Teachable, Stripe, and Fastspring, we do not have access to any credit card data. Stripe’s Terms are found at: https://stripe.com/legal and Fastspring's Terms are found at: https://fastspring.com/privacy.
When you sign up for any of our online programs, we use Zapier to send registration information that includes only first name, last name, email address, the Course signed up for and the date of sign up. That information is stored in ActiveCampaign, which we use to send instructional and informational emails. Find ActiveCampaign’s Terms of Service at: https://www.activecampaign.com/legal/terms-of-service. For our online demonstrations and webinars, we use Zoom, and their Terms are found at: https://zoom.us/terms
Our CRM system is KarmaCRM. We collect client information and data in our CRM including but not limited to name, company name, email address, phone number, conference/event information, fees paid, and relevant relationships. You can find Karma's Terms at: https://www.karmacrm.com/terms-of-service/
We do not maintain any servers or databases and instead, rely upon the third party vendors highlighted above and possible other third parties not mentioned above. In the event of a data breach at any of our third-party relationships, we would follow the communication instructions provided to us by the breached company, and the company itself may communicate directly with any impacted users.
RELEASE / INDEMNIFICATION
You agree to release SBR Worldwide, LLC, its parents and affiliates together with their respective employees, agents, officers, directors and shareholders, from any and all liability and obligations whatsoever in connection with or arising from your use of the Site. If at any time you are not happy with the Site or object to any material within the Site, your sole remedy is to cease using them.
You agree to defend, indemnify and hold SBR Worldwide, LLC, its officers, employees and agents harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site, or any services or products offered by SBR Worldwide, LLC.
EXCLUSION OF WARRANTIES / DISCLAIMER
ALTHOUGH WE TRY TO ENSURE THAT THE INFORMATION CONTAINED ON THIS SITE IS AS ACCURATE AS POSSIBLE, WE GIVE NO WARRANTY OF ANY KIND REGARDING THE SITE AND/OR ANY MATERIALS PROVIDED ON THE SITE. FURTHER, SBR WORLDWIDE, LLC DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY OF THE CONTENT FOUND ON THE SITE, THAT THE RESULTS OBTAINED FROM THE USE OF ANY INFORMATION FOUND ON THE SITE WILL BE ACCURATE OR RELIABLE, OR THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. SBR WORLDWIDE, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS OR OTHER OBLIGATIONS INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTY THAT THE SITE, SBR WORLDWIDE, LLC CONTENT WILL BE ERROR-FREE OR THAT SUCH ERRORS WILL BE CORRECTED, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. IF SBR WORLDWIDE, LLC IS INFORMED OF ANY INACCURACIES ON THE SITE, WE WILL ATTEMPT TO CORRECT THE INACCURACIES AS SOON AS WE REASONABLE CAN. IF YOU OBTAIN A PRODUCT OR SERVICE FROM SBR WORLDWIDE, LLC FROM THE SITE THAT IS PROVIDED WITHOUT AN AGREEMENT, THAT PRODUCT OR SERVICE IS PROVIDED ON AN "AS IS" BASIS.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SBR WORLDWIDE, LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SBR WORLDWIDE, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (iv) ANY OTHER MATTER RELATING TO THE SITE. IN NO EVENT SHALL SBR WORLDWIDE'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), all notifications of claimed copyright infringement on this Site should be sent ONLY to the contact information below. NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING SBR WORLDWIDE, LLC THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED.
WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR BY ANY COPYRIGHT OWNER'S LICENSEE THAT IS INJURED AS A RESULT OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY.
Under Title 17, United States Code, Section 512(c)(3)(A), the Notification of Claimed Infringement must include the following:
An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;
Identification of the copyrighted work (or works) that you claim has been infringed;
A description of the material that you claim is infringing, and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the web site where it is lawfully posted; the name, edition and pages of a book from which an excerpt was copied, etc.);
A clear description of where the infringing material is located on our web site, including as applicable its URL, so that we can locate the material;
Your name, address, telephone number, and e-mail address;
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
GOVERNING LAW AND OTHER MISCELLANEOUS TERMS
TERMS AND CONDITIONS RELATED TO THE SALES INTEL SEARCH ENGINE AND KNOW MORE UNIVERSITY
Access to the Sales Intel Engine and Know More University is by license only. Licenses may be individually purchased or made available to a user through an Enterprise Agreement with a third-party organization such as a business, association, educational institution, etc.
Licenses are for the individual user only and may not be shared.
We may suspend or cancel any license at anytime without notice if a user is found to violate these Terms and Conditions in any way.
Using the Sales Intel Engine and/or the Know More University does not give you ownership of any intellectual property rights and any content you access.
The Sales Intel Engine and the Know More University provides access to third-party content and leverages third-party search resources to find and display the content. We are not responsible for these third-party sources and your use of them. We do not review any content of any third-party source and therefore, when using the Sales Intel Engine and/or the Know More University, you accept any and all responsibility for the safety of the content (for example but not limited to malware, phishing schemes, etc.), the validity of the content, your use of it, and your ability to legally use the content including copyright.
You agree to follow the Terms and Conditions and any other agreements of any of the third-party resources used as a Sales Intel Engine and/or the Know More University content source, for example but not limited to, Google and LinkedIn. You agree to only use the Sales Intel Engine and/or the Know More University and any third-party sources in accordance with all laws.
You may need to create an account with a username and password in order to use the Sales Intel Engine and/or the Know More University. You may create your own Account or one might be assigned to you by an administrator, such as your employer or educational institution. It is your responsibility to keep your password confidential and you agree that you are responsible for the activity that happens on or through your Account.
We use third-parties to process payments and provide membership and login services, along with third-party content sources. By using the Site and any of our products/services/solutions, you agree to and will follow all third-party partner terms and usage Agreements and their Privacy policies including the third-parties collecting of and storing any personally identifiable and financial information which you may provide, and you acknowledge and agree that your usage of these third-parties is governed by their policies and Agreements. Please be advised that these third-parties including but not limited to Google and LinkedIn may track your search activity, usage, and other web activity.
We are constantly modifying the Site and our products/services/solutions and may add or remove functionalities or features, suspend, or stop a service at anytime.
We do not offer any guarantees or warranties in association with the Site and our products/services/solutions, the content sources used, and any other third parties.
If you are using the Site and our products/services/solutions on behalf of a business, that business agrees accepts these terms.
You and any business associated with you agree that you will hold harmless and completely indemnify SBR Worldwide, LLC and its officers, agents, and employees from any claim, suit or action arising from or related to the use of the Site and our products/services/solutions and any of the content sources or content used and referenced the Site and our products/services/solutions, or any violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
CHANGES TO OUR POLICIES
We reserve the right to change, modify, add or remove portions of our Policy at any time without prior notice. If you have any questions, or would like further clarification, please e-mail us at firstname.lastname@example.org. Any changes in SBR Worldwide, LLC's policies will be communicated on this page. All inquiries may be directed to:
SBR WORLDWIDE, LLC
18540 Beaverwood Road
Minnetonka MN 55345